Entertainment should be fun, not a burden. myr19 provides tools, guidance, and support to ensure every gaming session stays healthy and in control.
All these tools are available directly in your myr19 account — free, easy to use and effective immediately.
Set a daily, weekly or monthly deposit limit for your account. Once the limit is reached, no additional deposits can be made until the limit period resets — no exceptions.
Set the maximum loss amount you are comfortable with over a given period. Once the limit is reached, the platform will block all wagering activity until the new period begins.
Set how long you want to play in a single session. myr19 will send a reminder when time is almost up, and your account will be logged out automatically once the limit is reached.
Need a short break? Use the play break feature to block yourself from logging in for 24 hours, 72 hours, one week or one month — your choice.
If you feel you need a longer break, the self-exclusion option allows you to fully block access to your account for a period of 6 months, 1 year, or permanently.
The myr19 support team is trained to provide assistance and guidance to members who feel their gaming activity is becoming a concern. Reach out with confidence — all conversations are strictly confidential.
For most myr19 members, online gaming is an enjoyable entertainment activity — a way to unwind after a long day, challenge yourself, or simply have fun with your favourite games. And that is exactly what it is meant to be.
However, myr19 recognises that for some individuals, gaming activity can shift from mere entertainment to something that begins to cause problems in daily life. Responsible gaming means identifying those moments early and taking the right steps before the situation becomes more serious.
Myr19 built this platform with this approach at its core, not as an afterthought. Every feature, every control tool and every policy we implement reflects a genuine commitment to the wellbeing of our members — not merely regulatory compliance.
One fundamental principle to always keep in mind: online gaming is a form of entertainment, not a strategy for generating steady income. Like going to the cinema or dining out, it involves spending money for an enjoyable experience.
This means you should only use money you can afford to lose without affecting your daily life, financial responsibilities, or personal relationships. Set a budget beforehand, stick to it, and treat any winnings as a pleasant bonus.
Here are a few simple practices that can help you enjoy a healthier and more enjoyable gaming experience:
Accessing myr19's responsible gaming control tools is straightforward. Log in to your account, go to "Account Settings", and select "Responsible Gaming". From there, you can set or adjust deposit limits, loss limits, session time limits, or apply for a play break or self-exclusion.
Important: Deposit limits and self-exclusion take effect immediately. For other tools such as loss limits, changes that increase a limit will take 24 hours to come into effect as an added layer of protection.
Myr19 is an adults-only platform. If you use a computer or mobile device shared with children, we encourage you to use appropriate parental control software and always log out of your myr19 account when you are done playing.
Anyone who discovers that a child has accessed a myr19 account should contact our support team at [email protected] immediately for appropriate action.
If you identify any of these signs in yourself or someone you care about, it may be time to speak with someone.
You frequently find yourself playing longer or spending more money than you originally planned.
Every time you lose, you feel compelled to keep playing to win back the money you lost.
You start hiding how often or how much you play from family members or friends.
Work, family, school, or other obligations begin to suffer due to the time and focus devoted to gaming.
You find yourself borrowing money from others or using funds meant for essential needs in order to play.
Feeling anxious, irritable or uncomfortable when you cannot access games is a warning sign that deserves attention.
If you identify two or more of the signs above, consider using the myr19 self-exclusion tool or contact our support team for guidance.
Answer these questions honestly. If more than three of your answers are "Yes", it may be time to reassess your gaming habits.
Have you ever played longer or spent more than you originally intended?
Have you ever felt the need to hide your gaming activity from people you care about?
Do thoughts about gaming frequently distract you from work, family, or daily activities?
Have you ever borrowed money or sold belongings to fund your gaming?
Do you play to escape feelings of stress, anxiety, or loneliness?
Have you ever felt anxious or irritable when trying to cut back or stop gaming?
Do you often try to "chase" back money you've lost by continuing to play?
Have people close to you ever expressed concern about your gaming habits?
The limit-setting process at myr19 is designed to be simple and quick. No need to contact support — everything can be done on your own within your account.
Access your account via the myr19 website or mobile app. Make sure you are on the correct account before making any changes to your settings.
Click your profile icon at the top of the screen and select "Account Settings" from the dropdown menu that appears.
In the settings section, you will find a dedicated tab or section for "Responsible Gaming" where all control tools are available.
Select the type of limit you want to set — deposit, loss, session time or play break. Enter the appropriate limit value and confirm your choice.
All limits you set take effect immediately. You will receive a confirmation email and an in-account notification as a record.
Need help setting limits? The myr19 support team is available 24/7 to assist you. Contact us at [email protected] and we will guide you every step of the way.
Myr19 believes that a great gaming platform is not just about an extensive game library or generous bonuses — it is about how that platform treats its members with genuine responsibility and care.
We will continue to update our responsible gaming tools and policies in line with evolving industry best practices. The safety and well-being of myr19 members will always be our top priority.